Valet Ramp Captain

Durham, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Career Development

Employee assistance program

Equal opportunity employer

Job Description

Evolution Parking & Guest Services is a leading company specializing in valet and guest services, committed to delivering exceptional customer experiences across a wide range of venues including hotels, airports, residential communities, medical centers, and entertainment establishments. Renowned for its dedication to safety, efficiency, and professional excellence, Evolution Parking & Guest Services emphasizes a culture of respect, integrity, and continuous improvement. The company takes pride in fostering an inclusive environment where every team member is valued and empowered to thrive.

The Valet Ramp Captain role at Evolution Parking & Guest Services is a dynamic leadership position that plays a... Show More

Job Requirements

Associate's Degree, High School Diploma, or GED required, or relevant working experience
Experience in valet parking
Valid US Driver's License
2+ years in a management position
Experience with HRIS platforms such as ADP
Experience with customer service
Strong customer service and client relationship skills
Excellent oral and written communication skills
Strong technology proficiency
Strong organizational skills
Ability to collaborate effectively and work as part of a team
Exceptional attention to detail
Able to multitask in a fast-paced, deadline-driven environment

Job Qualifications

Associate's Degree, High School Diploma, or GED
Experience in valet parking
2+ years in a management position
Experience with HRIS platforms such as ADP
Experience with customer service
Strong customer service and client relationship skills
Excellent oral and written communication skills
Strong technology proficiency
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy
Ability to collaborate effectively and work as part of a team
Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Duties

Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
Greet guests in a professional and friendly demeanor upon arrival and departure
Ensure valet attendants provide the highest level of customer service
Provide strong leadership and lead by example to enhance the team's performance
Monitor and maintain efficient traffic flow throughout the valet staging area
Supervise valet operations and resolve issues in the absence of the Guest Service Manager
Retrieve and park vehicles in designated areas cautiously
Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform
Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location
Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures
Adhere to site-specific safety and security procedures
Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns
Ensure all keys are properly stowed in the key box
Participate in Crescendo Academy and Crescendo Leadership Developmental Programs
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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