Valet Ramp Captain

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $22.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
Equal opportunity employer

Job Description

Evolution Parking & Guest Services is a distinguished leader in the parking management and guest services industry, renowned for delivering superior customer experiences across various venues including hotels, events, hospitals, and corporate settings. With a strong commitment to innovation, quality, and sustainability, Evolution Parking & Guest Services has developed a reputation for excellence that caters to the dynamic needs of both clients and guests. The company emphasizes creating safe, efficient, and welcoming environments where guests feel valued and respected from the moment of arrival through departure. Their operational philosophy centers on exceptional service, advanced technology integration, and a highly trained... Show More

Job Requirements

  • Associate's degree, high school diploma, or GED required, or relevant working experience
  • Experience in valet parking
  • Valid US driver's license
  • 2+ years in a management position
  • Experience with HRIS platforms, such as ADP
  • Experience with customer service

Job Qualifications

  • Associate's degree, high school diploma, or GED required, or relevant working experience
  • Experience in valet parking
  • 2+ years in a management position
  • Experience with HRIS platforms, such as ADP
  • Experience with customer service
  • Strong customer service and client relationship skills
  • Excellent oral and written communication skills
  • Strong technology proficiency
  • Strong organizational skills with attention to detail and accuracy
  • Ability to collaborate effectively and work as part of a team
  • Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Duties

  • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
  • Greet guests in a professional and friendly demeanor upon arrival and departure
  • Ensure valet attendants provide the highest level of customer service
  • Provide strong leadership and lead by example to enhance the team’s performance
  • Monitor and maintain efficient traffic flow throughout the valet staging area
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager
  • Retrieve and park vehicles in designated areas cautiously

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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