Valet Ramp Captain

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Equal opportunity employer

Job Description

Evolution Parking & Guest Services is a leading company specializing in valet parking and guest services management. Known for delivering exceptional service and maintaining the highest standards of professionalism, Evolution Parking provides innovative parking solutions across various industries including hospitality, healthcare, and commercial services. The company is committed to ensuring customer satisfaction by providing seamless, efficient, and safe valet operations. With a strong focus on leadership development and employee growth, Evolution Parking fosters a work environment that encourages teamwork, excellence, and career advancement opportunities.

The role of Valet Ramp Captain at Evolution Parking involves a leadership position responsible for o... Show More

Job Requirements

  • Associate's Degree, High School Diploma, or GED required, or relevant working experience
  • Experience in valet parking
  • Valid US driver's license
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service
  • Strong customer service and client relationship skills
  • Excellent oral and written communication skills
  • Strong technology proficiency
  • Strong organizational skills with meticulous attention to detail and accuracy
  • Ability to collaborate effectively and work as part of a team
  • Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Qualifications

  • Associate's Degree, High School Diploma, or GED
  • Experience in valet parking
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service
  • Understanding of general business practices including accounting, human resources, and customer service

Job Duties

  • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
  • Greet guests in a professional and friendly demeanor upon arrival and departure
  • Ensure valet attendants provide the highest level of customer service
  • Provide strong leadership and lead by example to enhance the team’s performance
  • Monitor and maintain efficient traffic flow throughout the valet staging area
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager
  • Retrieve and park vehicles in designated areas cautiously

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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