Valet Ramp Captain

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $9.59 - $17.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Development Programs
leadership training
equal opportunity employment

Job Description

Evolution Parking & Guest Services is a leading parking management company dedicated to providing exceptional valet and parking services across various venues and industries. With a reputation for delivering outstanding customer experiences, Evolution Parking & Guest Services focuses on safety, efficiency, and professionalism. The company prides itself on fostering a supportive work environment, investing in employee development through programs such as Crescendo Academy and Crescendo Leadership Development. Their commitment to high standards ensures that clients and guests receive courteous and reliable service at every touchpoint. They are recognized as an Equal Opportunity Employer, promoting diversity and inclusion across all levels... Show More

Job Requirements

  • Associate's degree, high school diploma, or GED required, or relevant working experience
  • Experience in valet parking
  • Valid US Driver's License
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service

Job Qualifications

  • Associate's degree, high school diploma, or GED required, or relevant working experience
  • Understanding of general business practices including accounting, human resources, and customer service
  • Experience in valet parking
  • Valid US Driver's License
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service
  • Strong customer service and client relationship skills
  • Excellent oral and written communication skills
  • Strong technology proficiency
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy
  • Ability to collaborate effectively and work as part of a team
  • Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Duties

  • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
  • Greet guests in a professional and friendly demeanor upon arrival and departure
  • Ensure valet attendants provide the highest level of customer service
  • Provide strong leadership and lead by example to enhance the team’s performance
  • Monitor and maintain efficient traffic flow throughout the valet staging area
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager
  • Retrieve and park vehicles in designated areas cautiously

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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