Valet Ramp Captain

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee training programs
Career advancement opportunities
Employee wellness programs

Job Description

Evolution Parking & Guest Services is a renowned company specializing in providing top-tier valet and parking management services across various high-profile locations. Known for its commitment to excellence, innovation, and customer-centric approach, Evolution Parking & Guest Services has established itself as a leader in the parking services industry. The company prides itself on delivering exceptional guest experiences through professional service, advanced technology, and a highly trained workforce. With a strong emphasis on safety, efficiency, and customer satisfaction, Evolution Parking & Guest Services caters to a diverse clientele including hotels, corporate offices, airports, and event venues. The company also values its... Show More

Job Requirements

  • Associate's degree, high school diploma, or GED
  • Understanding of general business practices including accounting, human resources, and customer service
  • Experience in valet parking
  • Valid US Driver's License
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service

Job Qualifications

  • Associate's degree, high school diploma, or GED
  • Relevant working experience
  • Understanding of general business practices including accounting, human resources, and customer service
  • Experience in valet parking
  • Valid US Driver's License
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service
  • Strong customer service and client relationship skills
  • Excellent oral and written communication skills
  • Strong technology proficiency
  • Strong organizational skills with attention to detail and accuracy
  • Ability to collaborate effectively and work as part of a team
  • Ability to multitask in a fast-paced, deadline-driven environment

Job Duties

  • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
  • Greet guests in a professional and friendly demeanor upon arrival and departure
  • Ensure valet attendants provide the highest level of customer service
  • Provide strong leadership and lead by example to enhance the team’s performance
  • Monitor and maintain efficient traffic flow throughout the valet staging area
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager
  • Retrieve and park vehicles in designated areas cautiously

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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