Valet Ramp Captain

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.31 - $27.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
leadership training
Equal opportunity employer

Job Description

Evolution Parking & Guest Services is a premier provider of valet parking and guest service solutions dedicated to delivering exceptional experiences across various hospitality and event environments. With a strong reputation built on professionalism, efficiency, and superior customer care, Evolution Parking & Guest Services has established itself as a trusted partner for hotels, event venues, and other enterprises that require reliable valet and guest service management. The company's commitment to excellence is reflected in its comprehensive training programs, including the Crescendo Academy and Crescendo Leadership Developmental Programs, which nurture leadership skills and operational expertise among team members. Evolution Parking &... Show More

Job Requirements

  • Associate's degree, high school diploma, or GED required, or relevant working experience
  • Experience in valet parking
  • Valid US driver's license
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service

Job Qualifications

  • Associate's degree, high school diploma, or GED required, or relevant working experience
  • Understanding of general business practices including accounting, human resources, and customer service
  • Valid US driver's license
  • Experience in valet parking
  • 2+ years in a management position
  • Experience with HRIS platforms such as ADP
  • Experience with customer service
  • Strong customer service and client relationship skills
  • Excellent oral and written communication skills
  • Strong technology proficiency
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy
  • Ability to collaborate effectively and work as part of a team
  • Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Duties

  • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
  • Greet guests in a professional and friendly demeanor upon arrival and departure
  • Ensure valet attendants provide the highest level of customer service
  • Provide strong leadership and lead by example to enhance the team’s performance
  • Monitor and maintain efficient traffic flow throughout the valet staging area
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager
  • Retrieve and park vehicles in designated areas cautiously

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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