Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Free Meal Every Shift
Room discounts at Marcus Hotels & Resorts properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Discounted parking and bus pass program
Two for one movie theater coupons at Marcus Theatres
Career growth and property transfer opportunities
Paid Time Off
Job Description
Saint Kate - The Arts Hotel, situated in Milwaukee's vibrant Theater District, is a distinctive luxury hotel known for its artistic inspiration drawn from music, painting, sculpture, and design. As part of Marcus Hotels & Resorts, a company with a rich 60-year legacy of providing operational and service excellence, Saint Kate offers guests a unique blend of modern comfort and creative ambiance. The hotel functions as a cultural hub, attracting theater enthusiasts, food lovers, and entertainment seekers, making it a landmark destination within the city. Saint Kate celebrates diversity and uniqueness, inviting candidates from varied backgrounds to join a community... Show More
Job Requirements
- Must possess a valid driver’s license
- Two years of driving experience
- Clean driving record
- High school diploma or equivalent
- Ability to effectively deal with guest and employee concerns amicably
- Ability to lift and carry heavy luggage up to 100 lbs
- Must maintain professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- Prior hospitality or valet experience preferred
- Ability to deal effectively with guest and employee concerns in a friendly and positive manner
- Excellent interpersonal, listening, and communication skills including ability to read, write, speak, and understand English
- Ability to lift, carry, push, pull, or move packages and luggage up to 100 lbs continuously throughout shift
- Must represent the company in a professional, well-groomed, and courteous manner at all times
Job Duties
- Greet and welcome all guests, check-ins/outs, and effectively resolve challenging guest requests and complaints
- Lift, carry, load luggage onto bell cart, read and match luggage tags, write claim tickets, and escort guests to their rooms with their items
- Park cars and ensure the front drive of the hotel is guest ready at all times
- Represent the hotel with professionalism and decorum including remaining calm and alert during emergency or heavy hotel activity
- Attend all scheduled mandatory Guest Services Department meetings, trainings, and hotel meetings
- Perform all other related duties and special projects as requested or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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