Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $12.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in providing specialized parking services across the United States. Headquartered in Nashville, Tennessee, PMC has established a strong reputation for delivering high-quality hospitality-focused parking solutions that cater to a wide variety of industries, including hotels, resorts, healthcare facilities, residential communities, restaurants, and event venues. PMC's extensive portfolio includes valet and self-parking management, shuttle transportation, event parking, and porter/bell services. By combining a customer-first approach with operational excellence, PMC enhances the overall guest experience for its partners and their customers.
PMC prides itself on being more than just a parking compa... Show More
PMC prides itself on being more than just a parking compa... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum 1 year previous supervisory experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in three years
- Ability to pass and maintain a clean background check
- Ability to perform physical demands including extended standing and walking
- Strong communication and customer service skills
- Flexibility to work all shifts and 40+ hours on-site
- Ability to use personal cell phone for work-related communication
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum 1 year of supervisory and customer service or hospitality experience preferred
- Management or leadership related training, certifications, or business knowledge preferred
- Valid driver’s license with acceptable motor vehicle record
- Ability to pass and maintain a clean background check
- Strong communication and interpersonal skills
- Ability to provide exceptional guest service and resolve issues
- Ability to adapt to changing environments and work under pressure
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- Address guest questions, concerns, service issues, and claims with professionalism
- Verify associates are in full uniform and maintain proper grooming standards before clocking in
- Lead daily pre-shift meetings to communicate important updates and encourage teamwork
- Manage the setup and breakdown of valet equipment and staging areas
- Oversee tip handling, including shift cuts and reporting, and support payroll review
- Supervise valet operations to ensure safe key handling and vehicle management
- Foster a team-oriented culture focused on guest service and operational excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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