Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $7.50
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a leading national provider of parking services headquartered in Nashville, Tennessee. PMC specializes in delivering hospitality-focused parking solutions that enhance the customer experience at a variety of venues including hotels, resorts, residential communities, healthcare facilities, restaurants, and event spaces. With operations across multiple states, PMC is recognized for its commitment to white-glove service, positioning itself as an extension of the hospitality teams it supports, ensuring seamless and memorable parking and valet experiences for guests. PMC offers a broad spectrum of services such as valet and self-parking management, shuttle transportation, event parking, and porter/bell services, all... Show More
Job Requirements
- High school diploma or GED
- minimum one year of supervisory or related customer service or hospitality experience preferred
- valid driver’s license and reliable transportation
- clean background check
- motor vehicle record with no more than three moving violations within three years
- ability to stand and walk for extended periods
- ability to lift moderate weights
- willingness to use personal cell phone for work purposes
- strong communication and interpersonal skills
- ability to work full-time or part-time shifts
- dependability and adherence to safety procedures
- flexibility to adapt to changing work environments
- ability to manage competing demands and unexpected situations professionally
Job Qualifications
- High school diploma or general education degree (GED)
- minimum one year of supervisory or related customer service/hospitality experience preferred
- management or leadership training or certifications preferred
- valid driver’s license and reliable transportation
- acceptable motor vehicle record with no more than three moving violations in three years
- ability to pass and maintain a clean background check
- strong communication and interpersonal skills
- ability to provide exceptional guest service
- knowledge of safety and risk management practices
- ability to lead and motivate teams
- flexibility in adapting to changing environments
- proficiency in following company policies and procedures
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- address guest questions, concerns, service issues, and claims with professionalism
- verify associates are in full uniform and maintain grooming standards before clocking in
- lead daily pre-shift meetings to communicate updates and encourage teamwork
- manage the setup and breakdown of valet equipment and staging areas
- oversee tip handling, shift cuts, reporting and assist managers with payroll and vehicle counts
- supervise valet operations to ensure safe key handling and vehicle management
- submit incident reports promptly and maintain a safe environment
- foster a team-oriented culture focused on guest service and accountability
- perform other tasks as needed to support operational and financial goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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