Valet Parking Supervisor - Lincoln, NE

Lincoln, NE, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $10.50

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k

Life insurance

Bonus opportunities

Paid Time Off

Paid training

Tuition Assistance

Employee Discounts

Job Description

Parking Management Company (PMC) is a leading national provider of parking services based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. PMC offers an extensive range of parking and transportation services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC partners with a diverse portfolio of clients across multiple states, spanning several key industries such as hotels, resorts, healthcare facilities, residential communities, restaurants, and event venues. Drawing on its reputation for white-glove service and a customer-first approach, PMC strives to elevate the guest experience by acting as an extension of the hospitality offered by its clients.... Show More

Job Requirements

high school diploma or general education degree (GED)
minimum one year supervisory or customer service/hospitality experience preferred
valid driver's license and reliable transportation
acceptable motor vehicle record with no more than three moving violations in three years
ability to pass and maintain a clean background check
availability to work 40+ hours on-site at assigned accounts
ability to stand, walk, and perform physical tasks as required
strong communication and interpersonal skills
ability to follow instructions and maintain work schedules
flexibility to adapt to changing business needs
willingness to use personal cell phone for work communication in accordance with company policy

Job Qualifications

High school diploma or general education degree (GED)
one year minimum previous supervisory and related customer service/hospitality experience is preferred
management or leadership related training/certifications/business is preferred
a valid driver's license and reliable transportation
ability to maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
pass and maintain a clean background check
exceptional guest service skills with professional communication, active listening, and personalized assistance
ability to follow company policies and procedures and adapt to changing work environments
strong dependability and adherence to safety procedures
ability to engage staff in decision-making and improvement efforts
promote a culture of quality by applying feedback and enhancing processes
experience working in collaborative team environments and handling frequent computer and phone communication
physical ability to stand, walk extended periods, and lift moderate weights when necessary

Job Duties

Assist the Guest Service Manager in overseeing daily valet operations and staff performance to ensure smooth, efficient service
address guest questions, concerns, service issues, and claims with professionalism, ensuring prompt and effective resolution
verify associates are in full uniform and maintain proper grooming standards before clocking in, while monitoring attendance and adherence to break and shift times
lead daily pre-shift meetings to communicate important updates, maintain open communication with the Account/City Manager and encourage teamwork and a positive work environment
manage the setup and breakdown of valet equipment and staging areas, ensuring necessary supplies are stocked and ready for operations
oversee tip handling, including shift cuts and reporting, and support managers with reviewing payroll, punches, tips, and vehicle counts for accurate and timely submissions
supervise valet operations to ensure safe key handling and vehicle management
submit incident reports promptly and maintain a safe environment for both guests and associates
foster a team-oriented culture focused on delivering exceptional guest service while promoting accountability, safety, and operational excellence
perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs
attend staff meetings and complete all required training modules on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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