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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $8.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Paid Time Off
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in the hospitality-focused parking services industry. Based in Nashville, Tennessee, PMC specializes in delivering high-quality valet and self-parking management, shuttle services, event parking coordination, and porter/bell services. The company serves a broad range of clients across various sectors including hotels, resorts, healthcare facilities, and event venues. Through its comprehensive service offerings, PMC acts as an extension of the hospitality experience, consistently emphasizing excellence and a guest-first mindset. This approach ensures that every partner and guest receives seamless and engaging service tailored to their unique needs. PMC prides itself on fostering a... Show More
Job Requirements
- High school diploma or GED
- One year minimum supervisory or related customer service experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within three years
- Pass and maintain clean background check
- Ability to provide exceptional guest service through professional communication
- Follow company policies and procedures
- Ability to manage and engage staff effectively
- Demonstrate dependability and punctuality
- Able to work 40+ hours on-site on assigned schedule
- Willingness to use personal cell phone for work-related communication
- Ability to perform duties requiring extended periods of standing and moderate lifting
Job Qualifications
- High school diploma or GED
- Minimum one year previous supervisory and customer service or hospitality experience preferred
- Management or leadership related training, certifications, or business experience preferred
- Valid driver’s license and reliable transportation
- Ability to maintain an acceptable motor vehicle record
- Strong communication and interpersonal skills
- Ability to handle guest concerns and provide exceptional service
- Proficiency in managing staff and coordinating operations
- Ability to work flexible schedules and adapt to changing work environments
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- Address guest questions, concerns, service issues, and claims with professionalism
- Verify associates are in full uniform and maintain proper grooming standards
- Lead daily pre-shift meetings to communicate important updates and encourage teamwork
- Manage the setup and breakdown of valet equipment and staging areas
- Oversee tip handling, including shift cuts and reporting, and support payroll review
- Supervise valet operations to ensure safe key handling and vehicle management
- Foster a team-oriented culture focused on exceptional guest service
- Perform other tasks as needed to support operational and financial goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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