Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Paid Time Off
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized provider of parking services, headquartered in Nashville, Tennessee. PMC specializes in delivering hospitality-oriented parking solutions tailored to a variety of industries, including hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. With a commitment to elevating the guest experience, PMC emphasizes white-glove services such as valet and self-parking management, shuttle operations, and porter/bell services. Their expansive operational footprint across multiple states positions them as a leader dedicated to quality and efficiency in parking management. PMC prides itself on being an extension of the hospitality sector, offering seamless, professional services that prioritize... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum one year of supervisory or related customer service/hospitality experience preferred
- Valid driver’s license and reliable transportation
- Clean background check
- Motor vehicle record with no more than three moving violations in the past three years
- Ability to work 40+ hours on-site at assigned accounts
- Availability for all shifts
- Ability to stand and walk for extended periods
- Ability to lift moderate weights
- Effective communication and guest service skills
- Adherence to company policies and safety standards
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum 1 year previous supervisory and related customer service/hospitality experience preferred
- Management or leadership related training/certifications/business preferred
- Valid driver’s license and reliable transportation
- Ability to pass and maintain a clean background check
- Strong hospitality and guest service skills, including professional communication and active listening
- Ability to follow company policies and adapt to changing work environments
- Dependability and adherence to safety procedures
- Experience engaging staff in decision-making and providing feedback for team development
- Comfortable using computers and cell phones for work communication
- Ability to perform physical activities such as standing and walking for extended periods
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance to ensure smooth, efficient service
- Address guest questions, concerns, service issues, and claims with professionalism, ensuring prompt and effective resolution while anticipating guest needs
- Verify associates are in full uniform and maintain proper grooming standards before clocking in, while monitoring attendance and adherence to break and shift times
- Lead daily pre-shift meetings to communicate important updates, maintain open communication with the Account/City Manager and encourage teamwork and a positive work environment
- Manage the setup and breakdown of valet equipment and staging areas, ensuring necessary supplies are stocked and ready for operations
- Oversee tip handling, including shift cuts and reporting, and support managers with reviewing payroll, punches, tips, and vehicle counts for accurate and timely submissions
- Supervise valet operations to ensure safe key handling and vehicle management
- Submit incident reports promptly and maintain a safe environment for both guests and associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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