Towne Park

Valet Parking Cashier / Guest Liaison - Gaylord Opryland Hotel and Resort. $16 - $18 per hour.

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Gaylord Opryland Hotel and Resort is a premier hospitality destination known for its luxurious accommodations, exceptional service, and immersive guest experiences. Located in the heart of a vibrant entertainment and cultural hub, the hotel offers a unique blend of Southern charm and modern amenities. As part of the Towne Park family, which is committed to competitive and fair compensation practices, employees at Gaylord Opryland benefit from a supportive work environment that values integrity, customer service excellence, and professional development. Towne Park operates with a focus on providing seamless parking and valet solutions, enhancing the overall guest experience at a variety... Show More

Job Requirements

  • high school diploma or general education degree (GED)
  • one to three month(s) related experience and/or training
  • ability to read and write standard English language
  • basic math knowledge
  • ability to comprehend simple instructions and short correspondence
  • ability to write simple correspondence
  • ability to present information in one-on-one and small group situations
  • capacity to add, subtract, multiply and divide numbers including American money
  • understanding of 24 hour and military time systems
  • understanding of rates applicable to time passed

Job Qualifications

  • high school diploma or general education degree (GED)
  • one to three month(s) related experience and/or training
  • basic math knowledge
  • ability to read and write standard English language
  • ability to read and comprehend simple instructions, short correspondence and memos
  • ability to write simple correspondence
  • ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • ability to understand 24 hour and military time systems
  • ability to understand rates applicable to time passed

Job Duties

  • maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
  • addresses guests using last names when appropriate
  • treats guests and associates with courtesy, respect and dignity
  • maintains accuracy and composure while under pressure
  • appropriately uses the salutation of the day and welcomes guests to the location
  • uses proper Towne Park phone etiquette
  • assists guests with directions and all other inquiries
  • provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • determines guest charges and processes payments via cash, credit, or direct billing
  • accurately categorizes tickets for audit purposes
  • collects and reconciles revenue accurately and furnishes payment receipts
  • completes accurate and timely shift reports
  • follows all standard operating procedures related to cash banks
  • operates equipment, including registers, gates, and credit card machines
  • obtains information about daily events and rates to be charged
  • completes all tasks in a timely manner as instructed by the lead cashier/account manager

Job Qualifications

Experience

No experience required

Job Location

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