Valet Parking Cashier / Guest Liaison - Gaylord Opryland Hotel and Resort. $16 - $18 per hour.
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Gaylord Opryland Hotel and Resort is a premier hospitality destination known for its luxurious accommodations, exceptional service, and immersive guest experiences. Located in the heart of a vibrant entertainment and cultural hub, the hotel offers a unique blend of Southern charm and modern amenities. As part of the Towne Park family, which is committed to competitive and fair compensation practices, employees at Gaylord Opryland benefit from a supportive work environment that values integrity, customer service excellence, and professional development. Towne Park operates with a focus on providing seamless parking and valet solutions, enhancing the overall guest experience at a variety... Show More
Job Requirements
- high school diploma or general education degree (GED)
- one to three month(s) related experience and/or training
- ability to read and write standard English language
- basic math knowledge
- ability to comprehend simple instructions and short correspondence
- ability to write simple correspondence
- ability to present information in one-on-one and small group situations
- capacity to add, subtract, multiply and divide numbers including American money
- understanding of 24 hour and military time systems
- understanding of rates applicable to time passed
Job Qualifications
- high school diploma or general education degree (GED)
- one to three month(s) related experience and/or training
- basic math knowledge
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- addresses guests using last names when appropriate
- treats guests and associates with courtesy, respect and dignity
- maintains accuracy and composure while under pressure
- appropriately uses the salutation of the day and welcomes guests to the location
- uses proper Towne Park phone etiquette
- assists guests with directions and all other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- determines guest charges and processes payments via cash, credit, or direct billing
- accurately categorizes tickets for audit purposes
- collects and reconciles revenue accurately and furnishes payment receipts
- completes accurate and timely shift reports
- follows all standard operating procedures related to cash banks
- operates equipment, including registers, gates, and credit card machines
- obtains information about daily events and rates to be charged
- completes all tasks in a timely manner as instructed by the lead cashier/account manager
Job Qualifications
Experience
No experience required
Job Location
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