Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k plan
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is recognized as a national leader in hospitality-focused parking services, with its headquarters located in Nashville, Tennessee. Renowned for delivering excellence in valet and self-parking management, shuttle services, event parking, and porter/bell services, PMC operates across diverse industries such as hotels, resorts, healthcare, and event venues. With an unwavering commitment to a guest-first mindset, PMC enhances the hospitality experience by acting as an extension of its partners' services, ensuring seamless, high-touch, and professional engagements with every customer interaction. Their innovative approach and dedication to service quality have made them a trusted name in the parking and... Show More
Job Requirements
- High school diploma or GED
- Customer service attitude and helpful demeanor
- Valid driver's license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in three years
- Clean background check
- Ability to stand, walk, and lift up to 50 pounds
- Flexibility to work nights, weekends, and holidays
- Adherence to uniform and grooming standards
- Strong communication skills
- Ability to handle challenging customer interactions professionally
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- A valid driver's license and reliable transportation are required
- Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
- Pass and maintain a clean background check
- Provide exceptional guest service through professional communication and active listening
- Follow company policies and procedures
- Adapt to changing work environments and manage competing demands effectively
- Demonstrate dependability by following instructions and maintaining work schedules
- Adhere to safety procedures and report unsafe conditions
- Ability to stand, walk, and lift up to 50 pounds for extended periods
- Willingness to work nights, weekends, and holidays
- Maintain professional appearance and adhere to uniform and grooming standards
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- Perform other tasks as needed to support the company's operational goals, while remaining flexible and responsive to changing business needs
- Attend the required staff meetings and complete all assigned training modules on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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