Valet Parking Attendant - Westin Hotel - Downtown Cleveland - All Shifts, OVERNIGHT preferred
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.00 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking management and valet services, operating in various locations across the United States. With a strong emphasis on customer service excellence and operational efficiency, Towne Park partners with hotels, airports, and commercial properties to deliver high-quality parking solutions. One such partner location is the Westin Hotel in Downtown Cleveland, a premier hotel known for its luxurious accommodations and exceptional guest experiences. This hotel caters to business travelers, tourists, and event attendees, making a seamless valet service an essential part of its hospitality offerings. Towne Park provides valet staffing solutions that uphold the hotel's... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license and clean driving record
- Minimum age of 18 years
- Ability to pass criminal background check and drug screening
- One month related experience or training or equivalent combination
- Knowledge of customer and personal services
- Ability to read, write and comprehend English
- Basic math skills including addition, subtraction, multiplication and division
- Understanding of 24-hour and military time
- Ability to understand applicable rates
- Physical ability to exert up to 100 pounds of force occasionally and meet physical demands of the job
- Willingness to work weekdays, weekends, holidays and all shifts
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license and clean driving record
- Must be at least 18 years of age
- Ability to pass a criminal background and drug screen
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend English
- Ability to present information effectively to guests and employees
- Basic math skills including addition, subtraction, multiplication and division with money
- Understanding of 24-hour and military time systems
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, coworkers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about hotel amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information accurately
- Calculate and collect revenue for vehicles as needed
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
No experience required
Job Location
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