Valet Parking Attendant - Ten Museum Park

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $15.00 - $16.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

Compensation: $15.00 - $16.00 / hour

Pay: $15/hour to $16/hour plus tips

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

Job Description

Ten Museum Park is a prestigious residential and commercial property located in the vibrant heart of Miami, Florida. Known for its luxurious living spaces and top-tier amenities, Ten Museum Park offers an exceptional environment for residents and visitors alike. This establishment prides itself on delivering unparalleled service and maintaining the highest standards of safety and customer satisfaction. As a significant player in Miami's real estate and hospitality landscape, Ten Museum Park integrates modern design with functional excellence to create a truly unique urban living experience.

The Valet Parking Attendant role at Ten Museum Park is a critical position within t... Show More

Job Requirements

At least 18 years of age
valid driver’s license
ability to operate manual transmission vehicles
acceptable driving record and motor vehicle report
ability to verbally communicate with guests
previous valet experience preferred
capacity to move quickly and stand for extended periods

Job Qualifications

At least 18 years of age
Valid driver’s license
Ability to operate manual transmission vehicles (stick shift)
Excellent customer service and communication skills
Ability to verbally communicate with guests
Acceptable driving record and motor vehicle report (MVR)
Ability to learn quickly and use sound decision making to thrive in fast-paced environments
Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift

Job Duties

Schedule: Shifts will vary and may include weekends
The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations
The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location
The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws
Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
Meet and greet all guests upon arrival
open guest vehicle doors, assist with unloading vehicle when necessary
Retrieve keys from guest
issue ticket to guest, or enter customer information using electronic device
Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
Quickly retrieve vehicles for waiting guests
assist guests with loading luggage or personal items when necessary
Provide excellent customer service to guests
respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc
Direct traffic, position barricades, and arrange for towing service when necessary
Immediately report any incidents or claims to Operations Manager or Shift Lead
Request and collect relevant fees for use of service
Assist in reconciling end of shift revenue against the ticket distribution, when necessary
Communicate professionally at all times with guests, client, and teammates

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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