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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $13.25 - $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
critical illness insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. With a comprehensive range of services including valet and self-parking management, shuttle services, event parking, and porter/bell services, PMC operates across multiple industries such as hotels, resorts, healthcare facilities, and event venues. Their approach centers on providing a seamless and high-touch service experience, serving as an essential extension of the hospitality environment for their partners and guests alike. PMC is committed to excellence, ensuring that every guest interaction is marked by professionalism, courtesy, and efficiency. This makes PMC a trusted service provider within... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver's license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Pass and maintain a clean background check
- Ability to stand, walk, and lift up to 50 lbs
- Flexibility to work nights, weekends, and holidays
- Adherence to uniform and grooming standards
- Ability to use a personal cell phone for work-related communication
- Ability to perform job duties in indoor and outdoor environments with variable weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service attitude and a willing, helpful demeanor
- Valid driver's license with an acceptable motor vehicle record
- Ability to pass and maintain a clean background check
- Strong communication and interpersonal skills
- Ability to handle challenging situations professionally
- Adaptability to changing work environments
- Ability to follow company policies and safety procedures
- Physical ability to stand, walk, and lift up to 50 lbs for extended periods
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- Perform other tasks as needed to support the company's operational goals, while remaining flexible and responsive to changing business needs
- Attend required staff meetings and complete all assigned training modules on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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