Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company dedicated to delivering exceptional experiences through superior customer service. With a strong commitment to creating smiles and positively impacting the lives of millions of patients, visitors, guests, and colleagues, Towne Park stands as a leader in the hospitality industry. Their focus goes beyond the typical work experience, emphasizing a culture where employees can truly make a difference every day. Whether easing the anxiety of a hospital patient and family or creating memorable moments for guests in a hotel, Towne Park provides an atmosphere filled with compassion, professionalism, and attention to detail.
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Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to effectively present information to guests and colleagues
- Ability to perform basic mathematical operations involving money
- Understanding of 24 hour and military time systems
- Ability to explain parking rates and procedures
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or a commutable distance from the state of work
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to understand 24 hour and military time systems
- Ability to explain rates applicable to time passed
- Ability to effectively present information in one-on-one and small group situations
- Ability to add, subtract, multiply and divide using American money units
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Park and retrieve vehicles slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about hotel amenities and local attractions
- Deliver messages and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, and vehicle location
- Calculate and collect revenue when needed
Job Qualifications
Experience
No experience required
Job Location
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