Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a prominent parking management company known for delivering exceptional valet and parking services across numerous hospitality and commercial venues. One of their esteemed locations, Embassy Suites Madison Downtown, is currently seeking dedicated individuals to join their team as Hotel Valet Parking Associates. This position is integral to enhancing guest experiences by providing attentive, friendly, and professional valet services in a bustling downtown hotel environment. The hotel, being part of a reputable chain, boasts modern amenities and a focus on superior guest satisfaction, which is mirrored in its partnership with Towne Park for valet operations. The job offers... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to read and write English
- Ability to perform basic math operations with money
- Ability to understand 24 hour and military time
- Ability to perform parallel parking
- Ability to operate manual transmission (highly desirable)
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet
- Use guest last names during interactions
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about hotel outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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