Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
The Des Moines Marriott, a distinguished hotel renowned for its commitment to exceptional guest experiences, is seeking a Valet Parking Attendant to join their dedicated team. Towne Park, recognized for its professionalism in parking and guest services, partners with the Marriott to deliver outstanding hospitality. This esteemed establishment emphasizes safety, attentiveness, and friendly service to ensure guests feel welcomed and valued from the moment they arrive until their departure. The Marriott in Des Moines offers a vibrant work environment where employees are empowered to contribute to a memorable guest experience in a well-respected hotel setting. Starting pay for this role... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- Ability to read, write and comprehend English
- Ability to perform basic math calculations
- Ability to operate a vehicle safely
- Ability to work overnight shifts Wednesday through Sunday
- Physical capability to lift up to 100 pounds occasionally
- Willingness to work outdoors in varying weather conditions
- Ability to provide friendly and professional customer service
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applied to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice Towne Park phone etiquette and post in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys and collect them prior to issuing keys
- Complete and maintain all ticket information consistently, including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue when needed
Job Qualifications
Experience
No experience required
Job Location
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