Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Life insurance
critical illness insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services based in Nashville, Tennessee. PMC specializes in providing comprehensive parking management solutions including valet and self-parking management, shuttle services, event parking, and porter/bell services. The company serves a diverse range of industries such as hotels, resorts, healthcare facilities, and event venues. PMC is dedicated to delivering exceptional customer experiences by acting as an extension of its partners' hospitality services, upholding a guest-first mindset, and ensuring seamless and high-touch service to both clients and guests. PMC prides itself on its commitment to excellence, professionalism, and safety, and it... Show More
Job Requirements
- High school diploma or GED
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver’s license and reliable transportation
- Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
- Pass and maintain a clean background check
- Ability to stand, walk, and lift up to 50 lbs for extended periods
- Flexibility to work nights, weekends, and holidays
- Adhere to uniform and grooming standards
- Ability to communicate professionally and handle guest inquiries
- Follow company policies and safety protocols
- Ability to use personal cell phone for work-related communication if required
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver’s license and reliable transportation
- Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
- Pass and maintain a clean background check
- Ability to provide exceptional guest service through professional communication and active listening
- Ability to adapt to changing work environments and manage competing demands effectively
- Demonstrate dependability by following instructions and maintaining work schedules
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
Job Qualifications
Experience
No experience required
Job Location
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