Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in providing hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC specializes in delivering exceptional valet and self-parking management, shuttle services, event parking, and porter/bell services to a diverse array of industries, including hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first mindset, PMC acts as an extension of the hospitality experience, ensuring seamless and high-touch service to both partners and guests. The company has built a solid reputation for professionalism, reliability, and dedication to enhancing the parking experience as part of overall guest satisfaction.... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Ability to pass and maintain a clean background check
- Ability to stand, walk, and lift up to 50 lbs. for extended periods
- Flexibility to work nights, weekends, and holidays
- Professional appearance adhering to uniform and grooming standards
- Ability to use personal cell phone for work-related communication
- Adherence to company attendance and timekeeping policies
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Ability to provide exceptional guest service through professional communication and active listening
- Ability to adapt to changing work environments and manage competing demands effectively
- Dependability in following instructions and maintaining work schedules
- Ability to adhere to safety procedures and use equipment properly
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- Perform other tasks as needed to support the company’s operational goals, attend required staff meetings, and complete all assigned training modules on time
Job Qualifications
Experience
No experience required
Job Location
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