Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $4.00 - $7.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Holiday pay
Paid Time Off
Job Description
Hospitality Parking is a leading parking management services provider based in Central Texas, specializing in valet and hotel parking solutions. Founded in 2007, the company has experienced rapid growth and established itself as one of the fastest growing entities within the hotel and valet industry. Hospitality Parking takes great pride in maintaining personal and longstanding relationships with its clients, consistently delivering reliable services without ever losing an account. The company culture emphasizes innovation, a manageable company size, and a sincere commitment to meeting customer needs. Hospitality Parking values its associates deeply and believes that excellent customer service extends not only... Show More
Job Requirements
- Valid Texas driver’s license with good standing driving record
- minimum high school diploma or equivalent
- at least one year progressive customer service or hospitality experience
- ability to read, write, and speak English fluently
- ability to drive manual transmission vehicles
- flexible availability including long hours
- ability to work outside in various weather conditions
- physical ability to stand, walk, run, bend, stoop, kneel, crouch, lift and carry up to 75 pounds
- knowledge of emergency procedures
- compliance with Hospitality Parking policies and IRS laws
- ability to use two-way radios correctly
Job Qualifications
- High school diploma or equivalency
- minimum of one year experience in customer service, hospitality, or related field
- ability to resolve guest complaints ensuring 100 percent guest satisfaction
- fluent in English reading, writing, and speaking
- ability to operate a computer and software programs preferred
- ability to effectively deal with internal and external customers requiring patience, tact, and diplomacy
- proficient in driving manual transmission vehicles
Job Duties
- Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner
- use claim tickets to ensure appropriate delivery of vehicle
- move from door post to other areas in response to guest needs
- convey information and ideas clearly
- approach encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance according to scheduling needs
- comply with Hospitality Parking standards and regulations
- establish and maintain good communication and teamwork with employees and partner businesses
- load and unload luggage carts and vehicles when necessary
- escort guests to rooms and familiarize them with hotel/restaurant services and amenities when necessary
- check and store luggage for arrivals and departures with luggage tags when necessary
- provide information, maps, and directions about the local area as required
- assist supervisor with telephone duties when needed
- use proper two-way radio etiquette
- attend required meetings or training
- maintain a clean work area
- adhere to Hospitality Parking policies and IRS laws regarding cash tips and gratuities
- perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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