Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $4.00 - $7.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible scheduling
Job Description
About Hospitality Parking and the Valet Parking Attendant Role
Hospitality Parking is a well-established valet parking service provider specializing in delivering efficient and courteous vehicle parking solutions primarily for hotels and venues. Operating in various locations including San Antonio, Texas, Hospitality Parking focuses on ensuring a superior guest experience through professional and friendly valet services. Their reputation is built on commitment to safety, reliability, and guest satisfaction, catering to a diverse clientele ranging from luxury hotels to busy event spaces. With a strong emphasis on teamwork, training, and adherence to standard procedures, Hospitality Parking creates a working environment that suppo... Show More
Hospitality Parking is a well-established valet parking service provider specializing in delivering efficient and courteous vehicle parking solutions primarily for hotels and venues. Operating in various locations including San Antonio, Texas, Hospitality Parking focuses on ensuring a superior guest experience through professional and friendly valet services. Their reputation is built on commitment to safety, reliability, and guest satisfaction, catering to a diverse clientele ranging from luxury hotels to busy event spaces. With a strong emphasis on teamwork, training, and adherence to standard procedures, Hospitality Parking creates a working environment that suppo... Show More
Job Requirements
- High school diploma or equivalent
- valid driver license
- ability to work flexible shifts including evenings, weekends, and holidays
- physical ability to perform job duties including lifting luggage and standing for long periods
- good customer service and communication skills
- knowledge of local geography
- adherence to Hospitality Parking policies and IRS regulations
- reliable transportation to and from work
Job Qualifications
- High school diploma or equivalent
- valid driver license
- good knowledge of local area and ability to provide information and directions
- customer service skills
- ability to work in a team environment
- basic communication skills
- ability to handle luggage and equipment
- knowledge of emergency procedures
- familiarity with hospitality industry terminology
- ability to use two-way radio communication
- punctuality and reliability
Job Duties
- Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner
- use claim tickets to ensure appropriate delivery of vehicle
- move from door post to and from other areas throughout in response to guest needs
- convey information and ideas clearly
- approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with Hospitality Parking standards
- comply at all times with Hospitality Parking standards and regulations to encourage safe and efficient parking operations
- establish and maintain good communication and teamwork with fellow employees, other departments, and partner businesses
- load and unload luggage carts and vehicles when necessary
- escort guests to rooms and familiarize them with hotel/restaurant services and amenities, when necessary
- check/store luggage for arrivals and departures with luggage tags, when necessary
- must have good knowledge of local area
- provide information, maps, and directions as required
- assist supervisor when needed in answering telephone, responding to all calls within three rings
- be familiar with hospitality and parking terminology but do not use with guests at any time
- have knowledge of emergency procedures and assist as needed
- solicit guest feedback when presented with a problem and offer an apology to the guest
- use proper two-way radio etiquette at all times when communicating with other employees
- attend any required meetings or training as required by management
- maintain a clean work area
- must adhere to Hospitality Parking policies as well as IRS laws in regard to reporting cash tips and gratuities
- must have a valid driver license per the policies of Hospitality Parking, including specific insurance and/or state requirements to be outlined during hiring
- perform any other job-related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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