Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $4.00 - $8.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Job Description
Hospitality Parking is a reputable valet parking service provider specializing in delivering exceptional parking solutions to hotels, restaurants, and event venues. Established with a commitment to enhancing guest experiences, Hospitality Parking operates in various locations, including Austin, TX, where the standards for customer service and operational efficiency are paramount. The company prides itself on maintaining a professional and courteous team dedicated to facilitating seamless vehicle parking and retrieval for guests, ensuring safety and satisfaction throughout their visit.
The Valet Parking Attendant position in Austin, TX, is a non-exempt, hourly role reporting to either the Shift Supervisor or Account Manager.... Show More
The Valet Parking Attendant position in Austin, TX, is a non-exempt, hourly role reporting to either the Shift Supervisor or Account Manager.... Show More
Job Requirements
- High school diploma or equivalent
- ability to park and retrieve guest vehicles safely
- excellent customer service skills
- ability to stand and move for extended periods
- able to work variable shifts including weekends and holidays
- good knowledge of local area
- ability to communicate effectively
- able to work as part of a team
- basic understanding of safety and emergency procedures
- reliable transportation to and from work
Job Qualifications
- High school diploma or equivalent
- previous experience in valet parking or related customer service roles preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- friendly and service-oriented demeanor
- knowledge of local area and ability to provide directions
- basic knowledge of emergency procedures
- ability to use two-way radios and other communication devices
- ability to lift and carry luggage and other items
- punctual and reliable
Job Duties
- Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner
- use claim tickets to ensure appropriate delivery of vehicle
- move from door post to and from other areas throughout in response to guest needs
- convey information and ideas clearly
- approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with Hospitality Parking standards
- comply at all times with Hospitality Parking standards and regulations to encourage safe and efficient parking operations
- establish and maintain good communication and team work with fellow employees, other departments, and partner businesses
- load and unload luggage carts and vehicles when necessary
- escort guests to rooms and familiarize them with hotel/restaurant services and amenities, when necessary
- check/store luggage for arrivals and departures with luggage tags, when necessary
- provide information, maps, and directions as required
- assist supervisor when needed in answering telephone, responding to all calls within three rings
- be familiar with hospitality and parking terminology but do not use with guests
- have knowledge of emergency procedures and assist as needed
- solicit guest feedback when presented with a problem and offer an apology to the guest
- use proper two-way radio etiquette at all times when communicating with other employees
- attend any required meetings or training as required by management
- maintain a clean work area
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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