Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $4.00 - $8.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training opportunities
flexible schedule
Job Description
The hiring company is a professional valet parking service operating in Austin, TX, specializing in providing efficient and hospitable parking solutions to guests across various locations. This company is committed to enhancing the guest experience through courteous and prompt vehicle handling services, ensuring safe and organized parking operations while maintaining high standards of customer service. Employing a team of attentive and service-oriented professionals, the company prides itself on its ability to manage the complexities of valet parking with a focus on guest satisfaction, operational efficiency, and adherence to safety protocols. The company is known for its strong communication channels and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a similar role preferred
- ability to work flexible schedules including weekends and holidays
- good communication skills
- ability to stand and walk for extended periods
- valid driver’s license and clean driving record
- ability to work in a fast-paced environment
- physical ability to handle luggage and vehicles safely
Job Qualifications
- High school diploma or equivalent
- prior experience in valet parking or customer service preferred
- ability to communicate effectively with guests and team members
- friendly and service-oriented demeanor
- knowledge of local area is an asset
- ability to handle luggage and assist guests as needed
- familiarity with safety procedures and emergency protocols
- ability to work flexible hours including nights, weekends, and holidays
- basic proficiency in using two-way radios
Job Duties
- Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner
- use claim tickets to ensure appropriate delivery of vehicle
- move from door post to and from other areas throughout in response to guest needs
- convey information and ideas clearly
- approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with Hospitality Parking standards
- comply at all times with Hospitality Parking standards and regulations to encourage safe and efficient parking operations
- establish and maintain good communication and teamwork with fellow employees, other departments, and partner businesses
- load and unload luggage carts and vehicles when necessary
- escort guests to rooms and familiarize them with hotel and restaurant services and amenities, when necessary
- check and store luggage for arrivals and departures with luggage tags, when necessary
- have good knowledge of local area and provide information, maps, and directions as required
- assist supervisor when needed in answering telephone, responding to all calls within three rings
- be familiar with hospitality and parking terminology but do not use with guests at any time
- have knowledge of emergency procedures and assist as needed
- solicit guest feedback when presented with a problem and offer an apology to the guest
- use proper two-way radio etiquette at all times when communicating with other employees
- attend any required meetings or training as required by management
- maintain a clean work area
- perform any other job-related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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