Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $4.00 - $7.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Holiday pay
Paid Time Off
Job Description
Hospitality Parking is a leading parking management services company based in Central Texas. Since its inception in 2007, Hospitality Parking has rapidly established itself as one of the fastest growing companies in the hotel and valet industry. The company prides itself on building personal, longstanding relationships with its clients, consistently delivering on its promises, and maintaining a flawless record of never losing an account. Hospitality Parking's manageable company size fosters a culture of innovation and a genuine concern for its customers' needs, which has contributed to its success and growth. The company values its associates highly and recognizes their critical... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of experience in customer service, hospitality, or a related field
- valid Texas driver’s license and maintain good driving record
- ability to fluently read, write, and speak English
- proficient in driving manual transmission vehicles
- ability to stand for entire shift and perform physical tasks such as lifting luggage up to 75 lbs
- willingness to work flexible hours including weekends and holidays
- regular exposure to outdoor weather conditions including heat, rain, and cold
- ability to communicate clearly and courteously with guests and team members
Job Qualifications
- High school diploma or equivalent
- minimum one year of progressive experience in customer service, hospitality, or related field
- ability to resolve guest complaints and issues to ensure 100% guest satisfaction
- fluently read, write, and speak English
- ability to operate a computer and software programs preferred
- ability to effectively deal with internal and external customers requiring patience, tact, and diplomacy
- proficiently drive a manual transmission vehicle
- valid Texas driver’s license with good driving record
Job Duties
- Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner
- use claim tickets to ensure appropriate delivery of vehicle
- move from door post to and from other areas throughout in response to guest needs
- convey information and ideas clearly
- approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with Hospitality Parking standards
- comply with Hospitality Parking standards and regulations to encourage safe and efficient parking operations
- establish and maintain good communication and teamwork with fellow employees and other departments
- load and unload luggage carts and vehicles when necessary
- escort guests to rooms and familiarize them with hotel and restaurant services and amenities when necessary
- check/store luggage for arrivals and departures with luggage tags when necessary
- provide information, maps, and directions about the local area
- assist supervisor in answering telephone and responding to calls within three rings
- be familiar with hospitality and parking terminology but do not use with guests
- have knowledge of emergency procedures and assist as needed
- solicit guest feedback when presented with a problem and offer an apology
- use proper two-way radio etiquette when communicating
- attend required meetings or training
- maintain a clean work area
- adhere to policies and IRS laws regarding reporting cash tips and gratuities
- perform other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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