The Broadmoor Hotel logo

The Broadmoor Hotel

Valet Parker, Guest Services

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts

Job Description

The Broadmoor is a world-renowned luxury resort located in Colorado Springs, Colorado. This iconic establishment has earned prestigious accolades such as the Forbes Five-Star and AAA Five Diamond ratings, reflecting its unwavering commitment to excellence, top-tier guest service, and an extraordinary hospitality experience. With a rich history and a reputation built on delivering exceptional quality, The Broadmoor offers guests an immersive blend of luxury accommodations, fine dining, and exceptional recreational amenities amidst exquisite natural surroundings. The resort is devoted to creating a positive and inclusive culture of family and community, not only for its guests but also for its dedicated... Show More

Job Requirements

  • Valid drivers license is required
  • Any employee driving a Broadmoor vehicle must be 18 years or older
  • While performing the duties of this job the employee is regularly required to stand, walk, run
  • The employee may be required to run between 1 mile and 12 miles during a given shift
  • The employee is occasionally required to lift, pull, push up to 50 pounds
  • Reasonable accommodations will be made for individuals with disabilities

Job Qualifications

  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills

Job Duties

  • Meet and greet guests arriving via all forms of transportation
  • Assist Door and Bell staff with loading and unloading guest vehicles
  • Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensures their return at the end of each shift
  • Attend daily pre-shift meetings
  • Give general directions and information for BROADMOOR and Colorado Springs area
  • Assist with removal of snow in guest service areas and the placement of ice melt when necessary
  • Direct guests to off property attractions, restaurants, zoo, stables, or airport, and assists in arranging transportation
  • Ensure important information and details are passed along to the next shift
  • Ensure that work area is always kept clean of trash and that lobby access doors to the hotel are opened for guests
  • Complete all tasks on the Opening and Closing Duties list
  • Maintain confidentiality of any guest information
  • Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention
  • Ensures effective communication with Door Attendant, Key Control, and managers
  • Check out with supervisor at end of shift
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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