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The Broadmoor Hotel

Valet Parker

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts
Career Development
Paid Time Off

Job Description

The Broadmoor is a renowned luxury resort located in Colorado Springs, Colorado, boasting a storied history and a prestigious reputation as a Forbes Five-Star and AAA Five Diamond property. As one of the longest running and most respected resorts in the world, The Broadmoor is dedicated to delivering a world-class guest experience while fostering a culture of family and community among its team members. With a firm commitment to excellence, innovation, and service, The Broadmoor continues to attract visitors from across the globe seeking an unforgettable stay marked by impeccable hospitality and attention to detail.

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Job Requirements

  • Valid drivers license
  • Must be 18 years or older to drive resort vehicles
  • Ability to stand, walk, and run between 1 and 12 miles during a shift
  • Ability to lift, pull, or push up to 50 pounds
  • Enthusiastic, friendly, and energetic team member
  • Strong interpersonal communication skills

Job Qualifications

  • Previous experience in valet parking or guest services preferred
  • High school diploma or equivalent preferred
  • Knowledge of local attractions and transportation options a plus
  • Ability to operate radios and communication equipment
  • Proven ability to work in a fast-paced, team-oriented environment
  • Commitment to upholding 5-star service standards
  • Willingness to learn and adapt to new tasks and procedures

Job Duties

  • Meet and greet guests arriving via all forms of transportation
  • Assist door and bell staff with loading and unloading guest vehicles
  • Sign out and operate all necessary equipment and ensure their return at end of shift
  • Attend daily pre-shift meetings
  • Provide general directions and information about The Broadmoor and Colorado Springs area
  • Assist with removal of snow and placement of ice melt in guest service areas
  • Direct guests to off-property attractions and assist in arranging transportation
  • Ensure effective communication with door attendant, key control, and managers
  • Maintain cleanliness of work area and ensure lobby access doors are opened for guests
  • Complete all tasks on the opening and closing duties list
  • Maintain confidentiality of guest information
  • Report any accidents or damage to vehicles or property
  • Check out with supervisor at end of shift
  • Uphold all Broadmoor policies, procedures, and safety guidelines
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location