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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $27.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) match
Paid vacation
Sick Time
Bereavement leave
Holiday pay
Employee Discounts
Job Description
Hard Rock Hotel & Casino Tulsa, part of Cherokee Nation Entertainment, stands as Oklahoma's premier gaming and resort destination. This award-winning resort is a vibrant hub offering over 2,600 electronic, poker, and table games, more than 35,000 square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Renowned for merging thrilling casino experiences with world-class hospitality and entertainment, Hard Rock Hotel & Casino Tulsa is a flagship property within the hospitality division of Cherokee Nation Businesses, one of the most successful tribal enterprises in the United States.
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Job Requirements
- Valid driver's license required
- ability to work flexible hours, including nights, weekends, and holidays
- ability to lift up to 50 lbs and work outdoors in various weather conditions
- ability to work in environments with crowd noise and second-hand smoke
- position is safety-sensitive and subject to drug testing
Job Qualifications
- Bachelor's degree in hotel management, business administration, or related field preferred
- 2-4 years of experience in a full-service hotel or hospitality environment, preferably in a leadership role
- previous supervisory or management experience preferred
- strong leadership, organizational, and communication skills
- ability to manage staffing schedules and operational workflow
- strong commitment to customer service and guest satisfaction
- proficiency with Microsoft Office and basic computer systems
Job Duties
- Oversee daily operations of valet, bell, and transportation departments
- supervise staff and maintain appropriate staffing levels based on occupancy, events, and operational demand
- lead or oversee pre-shift meetings to review expectations, VIP arrivals, events, and occupancy levels
- monitor traffic flow and vehicle staging to ensure efficiency and safety
- ensure proper vehicle handling, key control, ticket tracking, and documentation procedures
- conduct vehicle damage inspections and review incident reports when necessary
- train, coach, and mentor supervisors and valet team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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