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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
flexible spending accounts
401k
vacation
sick leave
Holiday pay
employee discount
Job Description
Ace Parking is a renowned leader in the parking management industry, boasting over 72 years of experience as one of the largest privately held management companies in the nation. The company's success is deeply rooted in its appreciation of people, recognizing that employees, clients, partners, and guests are fundamental to its continued growth. At Ace Parking, respect, courtesy, and a strong community commitment form the bedrock of its corporate culture. The company thrives on a distinctive culture shaped by clear values such as caring, loyalty, humility, and a shared vision. These values influence decision-making and the way Ace treats everyone... Show More
Job Requirements
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work in a team environment
- Exceptional customer service skills
- Physical ability to move quickly and lift heavy items up to 50 lbs
- Availability to work scheduled shifts including evenings and weekends
- Previous valet or customer service experience is preferred but not required
Job Qualifications
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable, friendly, and ability to create a lasting impression
- Physical ability to move quickly and lift heavy items up to 50 lbs
- Previous valet or customer service experience is a plus
Job Duties
- Promptly and safely park and retrieve vehicles following company policies and procedures
- Maintain accurate records of parked vehicles and ensure keys are securely stored
- Adhere to company policies and safety guidelines at all times
- Greet guests warmly and professionally, establishing a positive first impression
- Effectively communicate parking procedures and fees to guests
- Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner
- Coordinate with fellow team members to ensure efficient service delivery
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family
- Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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