Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a reputable hospitality services company focused on creating outstanding guest experiences through exceptional service and attentive care. With a strong commitment to delivering smiles and making positive impacts, Towne Park serves millions of patients, visitors, and guests across numerous locations. The company prides itself on providing compassionate and friendly service that comforts individuals visiting hospitals, hotels, and other venues. Towne Park believes that every interaction with guests and clients is an opportunity to brighten someone's day and leave a lasting impression. This dedication to hospitality is deeply embedded in the company's culture, resulting in a warm, professional,... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read and write English
- Ability to comprehend simple written instructions
- Ability to effectively present information to guests and coworkers
- Basic math skills with money handling
- Understanding of 24 hour and military time systems
- Ability to operate manual transmission is desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- One (1) month related experience and/or training or equivalent combination of education and experience
- Must hold a valid driver’s license for the state or within a commutable distance
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions and short correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's including American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
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