Job Overview
Benefits
401k Retirement Plan
Hilton hotel travel discount
Paid Time Off
free meal
Annual VIA bus pass
Referral Bonus
Team Member Assistance Program
Job Description
Zachry Hotels is a distinguished hospitality company known for its commitment to excellent customer service and a welcoming culture that treats guests and team members like family. Passionate about hospitality, Zachry Hotels is dedicated to creating an environment guided by core values such as 'Every Person Matters,' 'Together We Can Do Great Things,' and 'This Is More Than a Job.' This philosophy ensures a supportive workplace where employees are motivated to uphold the highest standards of service and integrity. As a reputable hotel establishment, Zachry Hotels offers a culture of respect and care, making both guests and staff feel valued... Show More
Job Requirements
- Valid Texas driver’s license
- Ability to lift heavy objects
- Good physical condition
- Ability to work various shifts including weekends and holidays
- Excellent interpersonal and communication skills
- High school diploma or equivalent
- Reliable transportation to work
Job Qualifications
- Valid Texas driver’s license
- Ability to provide courteous and professional guest service
- Ability to operate valet parking technology systems
- Strong communication skills
- Ability to lift, carry and transport luggage
- Ability to work well under pressure and in fast-paced environments
- Previous experience in hospitality or valet services preferred
Job Duties
- Greet guests immediately with a warm hospitable smile and welcome using a clear and courteous speaking voice
- Retrieve guest items from cars, buses, vans and carts
- Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items inside the hotel
- Respond immediately to customer inquiries regarding hotel features, services and assistance
- Provide clear and understandable direction to hotel facilities, restaurants, and lounges and nearby attractions from the valet podium
- Cover duties of doorpost, key coordinator or driver response to customer/hotel needs
- Clean, sanitize, and polish bell carts along with other equipment in the department
- Maintain a clean front drive area
- Clearly communicate guest parking procedures, applicable cost to arriving guest, valet retrieval procedures and issue the proper valet ticket for hotel guest
- Perform valet services which include
- issuing and completing valet ticket, performing valet vehicle damage survey, and utilizing the full use of valet parking technology
- Perform inventory on valet cars and adjust key boards to reflect current vehicles in garages
- Initiate request to taxi cab companies upon request by phone or curbside
- Answer phones and provide information as needed
- Assist Guest Services as needed based on business demands
- Navigate bell cart through public areas, guest room corridors, and to elevators
- Other duties as assigned by Supervisor or Management
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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