Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Omni Hotel in Nashville is a premier hospitality establishment known for providing luxurious accommodations, exceptional guest services, and a memorable experience to visitors from around the world. As part of the hospitality and service industry, Omni Hotel prides itself on upholding high standards of professionalism, guest satisfaction, and operational excellence. The Omni Hotel Nashville is ideally located in the vibrant city, offering guests convenient access to local attractions, business centers, and entertainment venues. The hotel features elegantly designed guest rooms, event facilities, fine dining options, and a range of amenities tailored to meet the needs of both leisure and business... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the applicable state or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to provide courteous and efficient guest service
- Physical ability to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
- Ability to work outdoors in varying weather conditions
- Flexibility to work various shifts including weekdays, weekends, and holidays
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic operations using American money
- Ability to understand 24 hour/military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly manner
- Use guest last names during interactions
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about hotel amenities and local attractions
- Deliver messages, items, or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys
- Collect claim checks from guests prior to issuing keys
- Complete and maintain ticket information including key tags, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect parking revenue when needed
Job Qualifications
Experience
No experience required
Job Location
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