Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across various locations. With a focus on compassion and efficiency, Towne Park has built a reputation for providing hospitality services that not only meet but exceed guest expectations. As a company, Towne Park values its employees and believes that every team member contributes to the collective goal of creating smiles and making a positive impact on each person they serve. The company encourages a culture of friendliness, professionalism, and respect, fostering an environment where employees can grow and feel valued.Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for state or commutable distance
- One month related experience or equivalent education
- Knowledge of customer service principles
- Ability to read and write English
- Ability to comprehend and write simple correspondence
- Ability to present information effectively
- Basic math skills
- Understanding of 24 hour and military time
- Understanding of parking rates
- Ability to operate manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Ability to present information effectively to guests, clients and employees
- Ability to perform basic arithmetic operations including addition, subtraction, multiplication and division
- Ability to understand 24 hour and military time systems
- Ability to understand parking rates and procedures
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about hotel amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location and damage survey
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
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