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Valet Drivers - Minneapolis Marriott and Rand Tower. $15 - $16 per hour
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dynamic hospitality services company dedicated to delivering exceptional guest experiences through unparalleled customer service. Known for its commitment to creating smiles and memorable moments, Towne Park plays a crucial role in the hospitality industry by serving millions of patients, visitors, guests, and clients across various locations. The company's mission is centered around making a positive impact every day, whether by easing a patient's anxiety, welcoming a visitor, or supporting fellow teammates. This workplace culture fosters a sense of purpose and fulfillment for employees who take pride in their contributions to customer satisfaction and overall guest happiness.Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold valid driver’s license for state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to provide excellent customer service
- Ability to safely operate vehicles
- Ability to communicate clearly and politely with guests
- Ability to lift up to 100 pounds occasionally
- Availability to work weekends, holidays and various shifts
- Ability to work outdoors in different weather conditions
- Ability to follow established practices and procedures
- Basic math skills
- Good physical stamina
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and perform multiplication and division with multiples of 10 and 100
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
No experience required
Job Location
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