Valet Drivers - InterContinental Kansas City at the Plaza
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests. Known for its commitment to delivering compassionate and high-quality customer service, Towne Park focuses on making a positive impact every day. The company prides itself on creating smiles by providing memorable and attentive hospitality. Whether easing the anxiety of a patient and their family or assisting guests in unfamiliar cities, Towne Park consistently prioritizes guest satisfaction and employee engagement in its operations. As a reputable name in the hospitality industry, Towne Park offers rewarding career opportunities with a focus on... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license
- One month related experience or training or equivalent combination of education and experience
- Ability to provide customer and personal services
- Ability to communicate effectively in English
- Ability to perform basic math calculations
- Ability to understand time systems and parking rates
- Ability to operate a vehicle safely
- Physical ability to perform job duties including lifting up to 100 pounds occasionally
- Willingness to work outdoors and in varying weather conditions
- Ability to work a flexible schedule including weekdays, weekends, holidays, and all shifts
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
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