Valet Drivers - Hilton Hotel - Downtown Cleveland - Various shifts - Cash tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.50 - $11.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Hilton Hotel located in Downtown Cleveland is a prestigious hospitality establishment known for delivering exceptional guest experiences and outstanding service. Situated in a bustling urban center, the hotel offers a wide range of amenities and onsite services aimed at providing luxury and convenience to visitors from around the globe. Hilton Hotel prides itself on maintaining high standards of professionalism and hospitality, catering to business travelers, tourists, and event attendees alike. With a commitment to excellence, the hotel continues to foster an environment that promotes employee growth, guest satisfaction, and operational efficiency.\n\nThe Valet Driver position at Hilton Hotel is a critical... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with clean driving record
- Minimum age of 18 years
- Ability to pass a criminal background check
- Ability to pass a drug screen
- One month related experience or training preferred
- Strong customer service knowledge
- Ability to read, write and comprehend English
- Physical ability to perform job duties including lifting up to 100 pounds
- Willingness to work outdoors in various weather conditions
- Availability for day, evening, weekend and holiday shifts
- Ability to operate a manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree
- Valid driver’s license and clean driving record
- At least 18 years of age
- Ability to pass a criminal background check and drug screen
- One month related experience or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
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