Valet Drivers - Hilton Hotel - Downtown Cleveland - Various shifts - Cash tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.50 - $11.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Hilton Hotel, located in the heart of Downtown Cleveland, is a distinguished hospitality leader known for its exceptional accommodations, superior guest services, and premium amenities. As part of the global Hilton portfolio, this hotel offers a vibrant and welcoming environment catering to both business and leisure travelers seeking comfort and convenience in a bustling urban setting. The property boasts a rich blend of contemporary design and classic hospitality values, making it a preferred destination in Cleveland for guests from around the world. Hilton Hotel emphasizes quality, integrity, and inclusiveness, which are reflected not only in its guest experience but in... Show More
Job Requirements
- High school diploma or general education degree (GED)
- valid driver’s license and clean driving record
- must be at least 18 years of age
- ability to pass a criminal background and drug screen
- one (1) month related experience and/or training or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED)
- one (1) month related experience and/or training
- equivalent combination of education and experience
- valid driver’s license and clean driving record
- must be at least 18 years of age
- ability to pass a criminal background and drug screen
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- performs parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
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