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Job Overview
Employment Type
Temporary
Hourly
Compensation
Salary
Range $25,000.00 - $45,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company renowned for its commitment to delivering exceptional experiences to millions of patients, visitors, and guests. Founded with a mission to create smiles and brighten days, Towne Park excels in providing compassionate and attentive service in various environments such as hospitals, hotels, and entertainment venues. With its strong focus on customer satisfaction, the company offers an engaging and rewarding career where employees not only perform their duties but also make a meaningful impact on the lives of guests and colleagues alike.
As a leader in the hospitality industry, Towne Park emphasizes... Show More
As a leader in the hospitality industry, Towne Park emphasizes... Show More
Job Requirements
- High school diploma or GED
- Must hold a valid driver’s license
- One month related experience or equivalent training
- Ability to read and write English
- Strong customer service skills
- Ability to perform physical activities including lifting up to 100 pounds
- Ability to work outdoors in various weather conditions
- Availability to work morning shifts preferred
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training
- OR equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location
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