Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.25
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
hotel discounts
Paid holidays
Early access to earned wages
Job Description
SMI Hotel Group is a prestigious chain of hotels known for delivering outstanding hospitality and exceptional guest experiences. With a strong commitment to excellence, the group operates a variety of properties ranging from luxury resorts to boutique hotels, each focused on providing personalized service and comfort to guests from all around the world. SMI Hotel Group takes pride in its dedicated team of professionals who work collaboratively to maintain the highest standards of customer service and facility management. Employees are valued for their contributions in creating memorable stays and building lasting relationships with guests. The company fosters a positive and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a valet driver or related customer service role preferred
- Valid driver’s license with a clean driving record
- Ability to work overnight shifts from 11 p.m. to 7 a.m. and flexibility to work day shifts if needed
- Physical ability to assist with luggage and stand or walk for extended periods
- Ability to operate both manual and automatic transmission vehicles
- Strong communication skills and professional demeanor
- Ability to work in various weather conditions
- Attention to detail and strong organizational skills
- Commitment to providing exceptional customer service and guest satisfaction
Job Qualifications
- Valid driver's license and a clean driving record
- Excellent driving skills, including the ability to drive both manual and automatic transmissions
- Strong customer service and communication skills
- Polite and friendly demeanor with an emphasis on professionalism
- Ability to handle guests' vehicles with care and attention to detail
- Basic knowledge of local area attractions, restaurants, and businesses
- Physical fitness to assist with luggage and walk or stand for extended periods
- Ability to work in various weather conditions, including extreme temperatures and precipitation
- Strong organizational skills and attention to detail
- Ability to work in a team and cooperate with other valet drivers and hotel staff
Job Duties
- Greet and welcome hotel guests and visitors upon arrival with a friendly and courteous demeanor
- Assist guests in exiting and entering their vehicles, helping with their luggage if necessary
- Safely drive and park guests' vehicles in designated parking areas while adhering to safety and parking regulations
- Maintain a clean and organized valet stand, ensuring it is free from debris and obstacles
- Provide accurate and timely information to guests regarding hotel services, local attractions, and directions
- Monitor and manage the flow of vehicles at the hotel entrance, maintaining order and ensuring guest safety
- Keep track of vehicle keys and maintain an organized key storage system
- Maintain familiarity with various vehicle types, including luxury cars, SUVs, and larger vehicles, to handle them with care and precision
- Keep accurate records of parked vehicles and retrieve them promptly upon guests' requests
- Assist in coordinating and communicating with hotel staff and other valet drivers to ensure efficient operations
- Adhere to safety guidelines and traffic regulations when driving guests' vehicles
- Report any damage or maintenance issues with guests' vehicles to the appropriate hotel personnel
- Maintain a professional appearance and follow the hotel's dress code
- Provide assistance to guests in emergencies, such as jump-starting a vehicle or providing basic first aid
- Collaborate with the hotel's front desk to fulfill guest requests promptly
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: