Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking management company known for delivering exceptional parking and guest services across a variety of locations including hotels, airports, hospitals, and commercial properties. With a strong commitment to customer service excellence and operational efficiency, Towne Park is dedicated to providing seamless experiences for clients and guests alike. The company prides itself on creating safe, well-maintained environments while prioritizing professionalism and personalized service through its team members. Employees at Towne Park benefit from dynamic work environments that allow them to hone their skills in customer interaction, vehicle handling, and hospitality, all while contributing to the smooth... Show More
Job Requirements
- Valid driver s license for the state or commutable area
- High school diploma or GED
- One month related experience or training or equivalent combination of education and experience
- Ability to read and write English
- Ability to comprehend simple instructions
- Ability to write simple correspondence
- Ability to operate manual transmission and perform parallel parking highly desirable
- Ability to handle physical demands including lifting up to 100 pounds
- Willingness to work outdoors in various weather conditions
- Availability to work Monday through Friday between 5 AM and 7 PM
- Strong customer service orientation
- Good communication skills
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver s license for the state you are applying to work or within a commutable distance
- One month related experience and or training or equivalent education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10 s and 100 s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant friendly and professional demeanor with all guests co-workers and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor and guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions taxis reservations and other inquiries
- Provide guests with information about outlets meeting rooms amenities of the facility and main attractions in the area
- Deliver messages items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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