Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking management and hospitality services, dedicated to creating seamless and enjoyable experiences for guests at various locations nationwide. Known for its commitment to superior customer service and operational excellence, Towne Park strategically partners with hotels, hospitals, airports, and entertainment venues to manage parking facilities with precision and care. The company emphasizes a strong workplace culture that values safety, integrity, and guest satisfaction, supporting employees with competitive pay and benefits. Towne Park offers a diverse range of career opportunities including guest service, operations, and management roles, all fostering professional growth and skill development in... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state applied to work or within commutable distance
- One month of related experience or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to perform basic math calculations with money
- Ability to understand and adhere to parking procedures and rates
- Capability to drive and park vehicles safely, including manual transmission and parallel parking skills
- Physical ability to lift up to 100 pounds occasionally and work outdoors in varying weather
- Good communication and customer service skills
- Availability to work Monday through Friday in varying shifts with no weekends
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applied to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and to multiply and divide with tens and hundreds
- Ability to perform operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand time-based rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles safely while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue and collect claim checks accurately
- Complete and maintain all ticket information including key tags, guest folios, vehicle locations, damage surveys and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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