Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $11.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences that leave a lasting positive impression on guests, patients, and visitors. With a well-established reputation in the service industry, Towne Park proudly services millions of individuals by delivering attentive, compassionate, and friendly interactions that truly make a difference. Whether assisting a family at a hospital, providing valet parking services for hotel guests, or supporting fellow employees, Towne Park fosters an environment where every member can contribute to the company's mission of bringing smiles and comfort to those they serve. This company's commitment to excellence and hospitality makes... Show More
Job Requirements
- High school diploma or equivalent
- valid driver's license
- one month related experience or training or equivalent education
- knowledge of customer service principles
- ability to communicate in English
- basic math skills
- ability to understand time and rate systems
- ability to operate a vehicle safely
- physical ability to perform duties including lifting up to 100 pounds
- ability to work outdoors in varying weather
- flexibility to work all shifts
- ability to follow instructions and established procedures
Job Qualifications
- High school diploma or general education degree (GED)
- one month related experience and/or training or equivalent combination of education and experience
- must hold a valid driver's license for the state you are applying to work or within a commutable distance
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract three digit numbers and to multiply and divide with tens and hundreds
- ability to perform operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks after receiving vehicle keys and collects claim checks before issuing keys
- completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
No experience required
Job Location

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