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Job Overview

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Compensation

Hourly
Range $13.50 - $18.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Transportation reimbursement

Job Description

The Valet Driver position is an essential role within the hospitality sector, particularly in luxury hotels such as the Grand Adirondack. The Grand Adirondack is a distinguished hotel known for its warm, authentic hospitality that reflects its rich legacy. As a premier establishment, it prides itself on delivering exceptional guest experiences, starting from the moment guests arrive at the property. The Valet Driver acts as the first point of contact, embodying the hotel's mission by offering courteous, professional service with a friendly demeanor. This role is full-time and typically offers competitive hourly wages or salary commensurate with experience and local... Show More

Job Requirements

  • High school diploma or equivalent
  • valid driver’s license with an acceptable driving record
  • one year of related customer service or valet/transportation experience preferred
  • ability to read and comprehend simple instructions, correspondence, and memos
  • ability to write simple correspondence
  • must speak, read, and write proficient English
  • ability to operate basic computer systems as required
  • must adhere to all safety and security procedures
  • ability to stand more than 2/3 of the time
  • ability to walk more than 2/3 of the time
  • ability to sit less than 1/3 of the time
  • ability to reach with hands/arms more than 2/3 of the time
  • ability to lift and push/pull up to 50 pounds
  • ability to work indoors and outdoors with exposure to weather conditions
  • regular exposure to stress and fluctuating workloads
  • must adapt to change quickly

Job Qualifications

  • Ability to communicate professionally, both verbally and in writing
  • customer service experience with a friendly and welcoming demeanor
  • ability to stand for extended periods and multitask in a fast-paced environment
  • strong integrity and accountability due to access to guests’ vehicles and personal information
  • experience driving manual and automatic transmission vehicles
  • strong organizational skills to track vehicle locations and keys
  • ability to respond effectively to inquiries from guests, managers, and the public

Job Duties

  • Open hotel entrance doors and assist guests entering or leaving the property
  • assist guests with opening and closing vehicle doors
  • welcome guests and visitors with appropriate greetings of the day
  • acknowledge guests within 25-30 seconds and ensure fast, friendly, and professional service
  • communicate parking procedures clearly to guests and visitors
  • tag vehicle keys with date, time, registration number, vehicle make/model, and guest contact or room number
  • provide accurate valet tickets or receipts to guests
  • verify guest tickets/receipts before returning keys or vehicles
  • park and retrieve vehicles safely, avoiding any damage
  • operate both manual and automatic transmission vehicles
  • provide guests with information on hotel amenities, hours of operation, and local attractions
  • direct and monitor personal and commercial vehicle traffic including taxis, limousines, and buses
  • ensure vehicles are legally parked and maintain smooth traffic flow
  • maintain security of vehicles and belongings, including proper key control
  • follow up with guests to ensure requests are completed to their satisfaction
  • open and close the parking facility as assigned
  • document and report vehicle incidents such as accidents, damages, theft, or missing articles
  • review shift logs and update logbooks with relevant information
  • report accidents, injuries, and unsafe conditions to management
  • monitor and maintain safety, cleanliness, and organization of parking areas, portico, and valet stand
  • report any security concerns or safety hazards promptly
  • reroute traffic when parking capacity is reached and communicate updates to staff

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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