Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Long/Short Term Disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP+, a Metropolis company, is a leading artificial intelligence company revolutionizing real-world parking experiences through advanced computer vision technology. As the largest parking network in America, SP+ operates across over 4,000 locations in North America and Europe with a workforce exceeding 23,000 employees. The company's innovative approach eliminates traditional barriers like tickets, machines, apps, or credit cards, enabling customers to simply "drive in and drive out" without any hassle. This groundbreaking technology is transforming how people park, making the whole process seamless and time-efficient.
SP+ is committed to reinventing parking because it is a vital and ubiquitous par... Show More
SP+ is committed to reinventing parking because it is a vital and ubiquitous par... Show More
Job Requirements
- Valid state driver’s license with current address and acceptable driving record
- ability to drive a vehicle with manual transmission a plus
- availability to work varying shifts including second and third shifts or weekends if required
- punctuality and reliability
- physical ability to change frequently between sitting and standing positions
- ability to use phone or two-way radio
- maintain complete uniform and neat appearance
- effective communication skills
- strong customer service orientation
- ability to handle money and transactions accurately
- adherence to company policies and safety standards
Job Qualifications
- Less than high school education or one month related experience, training or an equivalent combination of education and experience
- prior valet driving experience preferred
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one situations to customers and employees
- effective customer service skills
- ability to add, subtract, multiply and divide using units of American money
- ability to maintain a neat and clean appearance and remain in complete uniform
- ability to use clock, calculator or credit card machine to handle transactions as applicable
- ability to maintain a pleasant and mannerly demeanor on the telephone and with the public
- ability to respond positively to customer problems or complaints
- ability to apply common sense to carry out detailed but standard instructions
- ability to adapt to changes in the work environment and handle unexpected events
Job Duties
- Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
- monitor the amount of time guests wait for their vehicle to ensure it meets the property’s service standard
- assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
- secure and keep track of all guest vehicle keys
- accept and process valet fees if applicable
- answer the telephone using proper telephone etiquette
- inform customers of valet rates and provide directions to various locations in the area
- respond to customer questions and issues in a prompt and courteous manner
- report any known accidents, policy violations, safety hazards or unusual occurrences to supervisors or managers
- assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
- help maintain the cleanliness around the garage office
- be on time for every scheduled work day
- maintain a neat and clean appearance and remain in complete uniform during shifts
- assist supervisors and managers with additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: