Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short term disability
long term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP+, a Metropolis company, is a leading artificial intelligence firm specializing in real-world applications that enhance convenience and efficiency. We focus on utilizing advanced computer vision technology to revolutionize the parking industry, enabling seamless checkout-free parking experiences. Our innovative solutions eliminate the need for traditional hassles such as tickets, machines, apps, or credit cards. Instead, customers can simply drive in and drive out without interruption. As the largest parking network in America, SP+ employs over 23,000 professionals who contribute to powering mobility across more than 4,000 locations throughout North America and Europe. Our mission is to reinvent parking, a vital... Show More
Job Requirements
- Less than high school education or one month related experience or training or equivalent combination
- Valid state driver’s license with current address and acceptable driving record
- Availability to work 2nd shift, 3rd shift or weekends if required
- Ability to drive a manual transmission vehicle a plus
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information to customers and employees
- Ability to respond positively to customer problems or complaints
- Ability to add, subtract, multiply, and divide using American money
- Maintain neat and clean appearance and uniform
- Ability to use clock, calculator or credit card machine as applicable
- Ability to maintain a pleasant demeanor on the phone and with public
- Ability to apply common sense to carry out written or oral instructions
- Ability to adapt to work environment changes and unexpected events
- Ability to frequently change between sitting and standing
- Regular use of phone or two-way radio
Job Qualifications
- Less than high school education or equivalent experience
- Prior valet driving experience preferred
- Ability to read, comprehend and write simple correspondence
- Effective one-on-one communication skills
- Basic mathematical skills including addition, subtraction, multiplication and division using American currency
- Ability to use standard or military time, calculator, or credit card machine
- Ability to maintain a neat and clean appearance with complete uniform
- Ability to handle customer complaints effectively
- Ability to follow written and oral instructions
- Ability to adapt to changes and deal with delays or unexpected events
Job Duties
- Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
- Monitor the amount of time guests wait for their vehicle to ensure it meets the property’s service standard
- Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
- Secure and keep track of all guest vehicle keys
- Accept and process valet fees if applicable
- Answer the telephone using proper telephone etiquette
- Inform customers of valet rates, and provide directions to major streets, landmarks, and freeways
- Respond to customer questions and issues in a prompt and courteous manner
- Report any known accidents, violations of company policy, safety hazards, or unusual occurrences to Supervisors or Managers
- Assist the Ramp Supervisor in maintaining a clear ramp area
- Help maintain the cleanliness of the area around the garage office
- Be on time for scheduled work days
- Maintain a neat and clean appearance in complete uniform
- Assist Supervisors and Managers with additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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