Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP Plus, a Metropolis company, is a leading artificial intelligence company revolutionizing the parking industry through advanced computer vision technology. Specializing in creating seamless checkout-free parking experiences, SP Plus eliminates the need for traditional hassles such as tickets, machines, apps, or credit cards. Customers can simply drive in and drive out, making parking effortless and efficient. With a vast network spanning over 4,000 locations across North America and Europe and supported by more than 23,000 dedicated employees, SP Plus is recognized as the largest parking network in America. The company is steadfastly committed to reinventing parking because it is a... Show More
Job Requirements
- Less than high school education or one month related experience, training or an equivalent combination of education and experience
- Prior valet driving experience preferred
- Valid state driver's license with a current address and acceptable driving record
- Ability to drive a vehicle with manual transmission is a plus
- Availability to work varied shifts including 2nd, 3rd shifts and weekends
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information
- Ability to respond positively to customer problems or complaints
- Ability to perform basic mathematical operations
- Maintain a neat and clean appearance with complete uniform
- Ability to use clock, calculator or credit card machine for transactions
- Ability to maintain professional demeanor
- Ability to apply common sense and adapt to changes
- Ability to meet physical demands of sitting and standing frequently
- COVID-19 vaccination required as a condition of employment except for valid accommodations
Job Qualifications
- Less than high school education or one month related experience, training or equivalent combination of education and experience
- Prior valet driving experience preferred
- Valid state driver's license with a current address and acceptable driving record
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective one-on-one communication skills with customers and employees
- Ability to respond positively to customer problems or complaints
- Basic mathematical skills including addition, subtraction, multiplication, and division with money units
- Maintain a neat appearance and complete uniform
- Ability to use clock, calculator or credit card machine to handle transactions
- Ability to apply common sense to carry out instructions and adapt to changes
- Ability to maintain a pleasant and mannerly demeanor on the phone and with the public
Job Duties
- Ensure the timely dispatching of valet attendants to park and retrieve guest vehicles
- Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
- Assist with the safe moving of guest vehicles in the garage and the guest areas on an as needed basis
- Secure and keep track of all guest vehicle keys
- Accept and process valet fees if applicable
- Answer the telephone using proper telephone etiquette
- Inform customers of valet rates and provide directions to local landmarks and major streets
- Respond promptly and courteously to customer questions and issues
- Report any known accidents, policy violations, safety hazards, or unusual occurrences to supervisors or managers
- Assist the ramp supervisor in maintaining a clear ramp area by sending runners to the front door
- Help maintain the cleanliness of the area around the garage office
- Be punctual for every scheduled work day
- Maintain a neat and clean appearance and remain in complete uniform during shifts
- Assist supervisors and managers with additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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