Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Seneca Gaming Corporation is a prominent gaming and hospitality company that operates several resort casinos and entertainment venues. With a commitment to providing exceptional guest experiences, Seneca Gaming Corporation takes pride in offering a dynamic work environment that encourages personal and professional growth. Known for its dedication to community values and superior customer service, the corporation has cultivated a reputation as a leader in the gaming industry, blending exciting entertainment options with exemplary service standards.
The Valet Dispatcher/Cashier role at Seneca Gaming Corporation is a vital position that enhances the guest experience by efficiently managing the valet parking operations and scoot... Show More
The Valet Dispatcher/Cashier role at Seneca Gaming Corporation is a vital position that enhances the guest experience by efficiently managing the valet parking operations and scoot... Show More
Job Requirements
- Must be 18 years of age or older upon employment
- high school diploma or equivalent required
- six months of previous cashier or money handling experience is preferred
- basic knowledge of start-up and close-down of cash registers is preferred
- good math skills are required
- must have excellent organizational skills
- previous customer service experience preferred
- if required to drive for SGC business, must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier
- ability to drive different types and sizes of vehicles, including those with a manual transmission, is preferred
- must possess excellent communication skills
- ability to write routine correspondence and to speak effectively to the public, employees and customers
- ability to define problems, collect data, establish facts and draw valid conclusions
- must have the ability to deal effectively and interact well with the customers and employees
- must have the ability to resolve problems or conflicts in a diplomatic and tactful manner
Job Qualifications
- Must be 18 years of age or older upon employment
- high school diploma or equivalent required
- six months of previous cashier or money handling experience is preferred
- basic knowledge of start-up and close-down of cash registers is preferred
- good math skills are required
- must have excellent organizational skills
- previous customer service experience preferred
- must possess excellent communication skills
- ability to write routine correspondence and to speak effectively to the public, employees and customers
- ability to define problems, collect data, establish facts and draw valid conclusions
- must have the ability to deal effectively and interact well with the customers and employees
- must have the ability to resolve problems in a diplomatic and tactful manner
Job Duties
- Ensure files properly reflect the location of all vehicles parked
- ensure parking tickets have been completed correctly by valet
- start-up drawer and balance the drawer at the end of shift
- settle patron checks using the resort POS system, including collection of all tender methods and system entry
- maintain accountability of cash, checks, and various paperwork for non-gaming transactions related to an assigned cashier drawer
- be knowledgeable of all procedures regarding non-gaming comps, gift cards, ambassador charges and executive charges
- responsible to account for all player's comp slips
- may assist with parking vehicles or to greet guests and hand out tickets, as needed
- maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
- provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
- meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- complete all required SGC Training programs within nine months from commencement of employment
- attend all necessary meetings
- duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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