Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to delivering exceptional experiences and creating smiles for millions of patients, visitors, and guests. The company prides itself on its commitment to compassionate service, ensuring that every encounter leaves a positive impact. Whether easing the anxiety of a patient and their family, creating memorable experiences for guests in new cities, or supporting colleagues, Towne Park fosters a culture where every day is an opportunity to brighten someone else's day. With a focus on hospitality and customer service excellence, Towne Park stands as a leader in the industry, offering rewarding careers that... Show More
Job Requirements
- high school diploma or general education degree (GED)
- one to three month(s) related experience and/or training
- basic math skills
- ability to read and write standard English
- ability to comprehend simple instructions and correspondence
- ability to write simple correspondence
- ability to effectively present information to guests and employees
- ability to perform basic arithmetic including addition, subtraction, multiplication, and division
- understanding of 24 hour and military time systems
- ability to operate standard cashier equipment and follow procedures
- ability to work under pressure while maintaining accuracy and composure
Job Qualifications
- high school diploma or general education degree (GED)
- one to three month(s) related experience and/or training or equivalent combination of education and experience
- basic math skills
- must be able to read and write standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- addresses guests using last names when appropriate
- treats guests and associates with courtesy, respect and dignity
- maintains accuracy and composure while under pressure
- appropriately uses the salutation of the day and welcomes guests to the location
- uses proper Towne Park phone etiquette
- assists guests with directions and all other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- determines guest charges and processes payments via cash, credit, or direct billing
- accurately categorizes tickets for audit purposes
- collects and reconciles revenue accurately and furnishes payment receipts
- completes accurate and timely shift reports
- follows all standard operating procedures related to cash banks
- operates equipment, including registers, gates, and credit card machines
- obtains information about daily events and rates to be charged
- completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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